Monday, March 4, 2019
Evaluating Communication Strategies Essay
You are act asing as a human wait on worker at a local United Way commission that serves several multicultural nodes. In addition to the multicultural aspect, the agency overly serves children, women, the elderly, and the homeless. Your manager has asked you to decide the best communication approach for for apiece one of these clients. resoluteness the following questionsWhat would you study to learn or know or so each of your clients in order to communicate effectively with them? What strategies or techniques do you recollect would be the best approach to take when communicating with each of these clients? How energy you need to adapt your communication approach from one individual to the attached? Working in the Human Services field can return you with galore(postnominal) different types of job opportunities each requiring their own specific of necessity to clients, m all different types of clients that is. To communicate in an effective way with clients acquiring t o know about them is a great start. Listen is top precedence to understanding and getting to know your clients. Active listen describes the effort on the part of the listener. Active listening involves giving verbal feedback on the national of what was said, along with recognition of the feelings underneath. Qualities of a good listener include cosmos non-aggressive, being self-confident, having the ability to let things go along with the ability to work things out. Listening opens the door to meaning.When you hear the person, understand the situation and the feelings, then you are in a position to take constructive action or to reply to her or him in a way that makes sense. Helpful listening helps people look at their ideas, plans, hopes, concerns, fears, etc. It helps them gather information, solve their problems themselves and give out other alternatives. * Communication whitethorn seem easy, but to many peoples surprise it is something that has to be learned and practiced. Some of us have developed poor listening skills we may be faultfinding(prenominal) or dont allow others to speak. Some of us may use close-ended questions exclusively, and do not allow others to explore and contribute tothe discussion. A few strategies and or techniques that allow us to see a collapse approach to communicating can be using open-end questions such as Where would you like to begin? What options have you explored? Which concern would you like to talk about first? Can you tell me more about that?Open-ended questions countenance the exploration of thoughts and feelings by leaving individuals free to answer in any way they choose. On the flip side, closed sided questions s force a specific answer. They often present themselves as roadblocks to good communication. Sometimes you need specific information (i.e. what city do you live in?). Be sure the information you request is relevant to the persons situation. put on fact-finding, limited-response questions sparingly. A closed question allows for a limited response. Understanding that each client is different from each other, focusing on each client while actively listen, not judging and knowing that the client is in that respect for help is a way to adapt your communication between clients and or patients.
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